Please visit our sign up page and fill out the relevant information.
We have one (1) office in Trinidad: our Main Office in Carapichaima, our Tobago Office Coming Soon.
Shipping Process (Domestic & International)
Once the Driver receives the package from the Sender, it will be shipped within the scheduled delivery days.
- Urban Zone: Mon & Wed
- Rural Zone: Tues & Thurs
- Onforward Zone: Fridays
Allowances for delays are expected and most anticipated during peak seasons such as Black Friday sales, Christmas and other Seasonal & Holiday Sales and occasionally in off-peak seasons if there are unusually high receiving volumes or in circumstances out of our control during the shipping process.
This is to ensure that customers can be reimbursed in the event of a severely damaged or lost package. It should be noted that members would not be compensated for lost or damaged packages which are not in DeliveryDash care or outside the responsibility of DeliveryDash.
Members would only be eligible for reimbursement for items which were deemed lost or damaged while in custody of DeliveryDash, these items would be covered by our default Standard Insurance. Members whose items carry additional insurance would be fully reimbursed up to the value of the item.
Additional Insurance would include all televisions and monitors or displays (over 19 inches), these items must be accompanied by the supplier's invoice upon shipping to Trinidad. The insurance calculation for such is 10% of the value of the item to the next ten or any part thereof.
For example, if the item is valued at USD1250.00 the insurance charge will be calculated at USD125.00 and this value will be billed to your freight invoice.
NOTE: When a Television is shipped to Trinidad using our DeliveryDash service, upon arrival to our facility, checks are made to ensure that it is in Good Condition. Deliveries are based on DeliveryDash availability.
Yes ! DeliveryDash do provide this service with (3) Third Party Shipping Providers.
Shopper's Assistance Import Charges
Customs would value your item(s) according to the invoice value, if you do not present an invoice (we suggest you pre-alert), Customs would estimate a local market value for your item(s).
All DeliveryDash Drivers are equipped with Payment terminals that accepts Linx, Credit Card and certified- managers or company cheques at the discretion of DeliveryDash management.
Personal and Business Cheques must be pre-approved prior to making payment. Approval is based on your account history with DeliveryDash.
DeliveryDash also facilitates online payments through the Member's Dashboard, which would include Credit Card and Voucher via WiPay Payment.
Yes, but cheques are accepted at the discretion of management. Personal and Business Cheques must be pre-approved prior to making payment. Approval is based on your account history.
Yes, DeliveryDash Drivers accept all forms of card payment. Conditions do apply.
Yes only to On-forward Zones Only, however this is based on DeliveryDash Management’s discretion.
The cut off time for drivers is approximately 5:00 pm.
DeliveryDash will deliver packages throughout Trinidad & Tobago. However, to ensure our Couriers’ safety, there are certain areas that they will be unable to go; therefore, we ask customers to meet them at a more convenient location.
If a delivery was missed, another will be rescheduled by our dispatch team, based on the next date of delivery in your area.