At this time, we cannot facilitate the delivery of items that require refrigeration.
Yes DeliveryDash-tt offers collection from any location we service and will deliver to you.
We’re aware that certain restrictions for importing seeds have been lifted recently in Trinidad and Tobago. Some customers have previously acquired licenses for such. It’s best however that you Contact Us before proceeding to purchase seeds. There’s no duty and vat on cabbage seeds for example or any other vegetable seeds.
There are no registration costs or account maintenance costs with DeliveryDash-tt.
We currently offer Web-store integrations into our customers’ websites. For Retail businesses, we strongly recommend the use of our ready to integrate option for WooCommerce based webstores.
DeliveryDash-tt does carry out random inspections of packages to ensure compliance.
Our weight and size limits help us determine which vehicle is best suited for your delivery. Please refer to our Policies page under the section “size and weight limits” for an idea of any additional costs that may be incurred.
We will inform the sender that the package was not delivered and the reason why.
The Sender can then choose to:
- Have us re-attempt the delivery again or
- Have the delivery cancelled.
Its does not matter if the package is Bigger or heavier.
— If the package weight is between 1-10 lbs of the Personal/Corporate fee you signed up for, then the delivery charge remain the same.
— Any additional Pound (lb) over 10 lbs will be charged $1.50 TT + Delivery fee.
Tracking / Shipping / Delivery
We offer delivery service in most areas between 3-5 Business days to Same Day delivery. Most Onforward areas and Tobago we ask for a maximum of 4 business days. Delivery times for international deliveries would vary by country.
Customers can be notified via email or text message of an incoming package. To utilize this service, your client’s email, mobile phone number (including country code) and all receiver address fields must be included in the order. Please review full details on this in the T&Cs.
No, DeliveryDash-tt does not charge 50% for failed deliveries, but a reattempt by DeliveryDash to return the package to the sender.
Each order you process has a unique tracking number and tracking link generated which you can share with your customers for complete tracking.
We do offer live tracking for both collection and delivery. Email addresses need to be included to benefit from this service.
Once you enter the dashboard, a calculator is available for you to calculate the shipment costs.
Yes, DeliveryDash offers multiple online payment options which can be paid via debit or credit card, simply indicate to our accounts or support team your desire to make an online payment and we will include a payment link for your invoice.
At this time we do not facilitate any “Cash On Delivery“ or “Payment On Delivery” option. Our Dashers can only receive package collection. Due to safety reasons we are very sensitive in our Dashers safety and wellbeing. All Payments would be done online and be recorded, a payment receipt for all package shipments, pickups and online purchase request will be sent via email.
Cash, Linx, Debit Card, Credit Card, Cheques, Online Payments.
Yes, there are a few areas we do not deliver to. This is to ensure the safety and wellbeing of our Dashers and any package that will be on-board their vehicles.
We remit once per week for the previous delivery cycle directly to your bank account. This applies only to all Drivers who are Dashers.